Privacy Policy

Last Updated: [31/10/2025]

1. Data Controller

The data controller responsible for your personal data is:

Vogue Voyage
Phone: 07481871029
Email: vogueevoyagee@gmail.com

If you have questions about this Privacy Policy or how we handle your personal information, please contact us using the details above.

2. Personal Data We Collect

We collect and process the following categories of personal data:

a. Information You Provide Directly

When you use our Site or place an order, you may provide:

Contact information: name, email address, phone number, billing and shipping addresses.
Order details: products purchased, order history, and delivery information.
Account information (if applicable): username and password.
Communications: any messages, emails, or inquiries you send to us.

b. Automatically Collected Information

When you browse our Site, we automatically collect:

Technical data: IP address, browser type, operating system, and device information.
Usage data: pages visited, time spent on the site, and interactions.
Cookies and similar technologies: small files stored on your device to enable essential functions and analyze website performance. (See Section 6 below for more on cookies.)

c. Payment Information

We do not store your full payment card details. Payments are processed securely through third-party providers such as PayPal, Google Pay, Apple Pay, and credit card payment gateways. These providers collect and process your data in accordance with their own privacy policies.

3. How We Use Your Personal Data

We use your personal information for the following purposes:

To process and fulfill your orders, including shipping and delivery.
To communicate with you about your purchases, updates, or inquiries.
To manage your account (if applicable).
To improve our products, services, and website experience.
To comply with legal obligations, including tax and accounting requirements.
To prevent fraud and ensure website security.
To send marketing communications (only with your consent).

4. Legal Basis for Processing

We process your personal data under the following legal bases:

Performance of a contract (Article 6(1)(b) GDPR): to fulfill your orders and provide customer support.
Legal obligation (Article 6(1)(c)): to comply with applicable laws.
Legitimate interest (Article 6(1)(f)): to maintain website security, prevent fraud, and improve our services.
Consent (Article 6(1)(a)): for optional marketing and cookies, where you have provided explicit consent.

5. Third-Party Service Providers

We share your data only with trusted third parties who help us operate our business. These include:

Wix.com Ltd. – our website hosting and platform provider.
Payment processors – PayPal, Google Pay, Apple Pay, and credit card processors.
Dropshipping suppliers and shipping partners – to fulfill and deliver your orders.
Professional services – accountants or legal advisors, where necessary for compliance.

All third-party service providers are bound by strict data protection agreements and are only permitted to use your data for the specific services they provide on our behalf.

6. Use of Cookies

Our website uses cookies and similar technologies to:

Enable essential website functionality (such as the shopping cart and checkout).
Analyze website traffic and performance.
Personalize your experience.

You can manage or disable cookies in your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the Site.

For more details, please refer to our Cookie Policy.

7. International Data Transfers

As our website is hosted by Wix, your personal data may be transferred and stored on servers located outside the European Economic Area (EEA), including in Israel and the United States.

Wix and our other third-party partners implement appropriate safeguards—such as Standard Contractual Clauses or adequacy decisions—to ensure your data is protected according to GDPR standards.

8. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, including:

Completing transactions and deliveries.
Complying with tax, legal, and accounting requirements.

Typically, we keep order and transaction data for up to seven (7) years after purchase, unless a longer period is required by law. After this period, your data will be securely deleted or anonymized.

9. Your Rights Under GDPR

As an EU customer, you have the following rights regarding your personal data:

Right of Access – to obtain confirmation and a copy of your data.
Right to Rectification – to correct inaccurate or incomplete data.
Right to Erasure (“Right to be Forgotten”) – to request deletion of your data.
Right to Restriction of Processing – to limit how we use your data.
Right to Data Portability – to receive your data in a structured, machine-readable format.
Right to Object – to object to certain processing, including direct marketing.
Right to Withdraw Consent – where processing is based on consent.

To exercise your rights, please contact us at vogueevoyagee@gmail.com.

10. Right to Lodge a Complaint

If you believe that we have not handled your personal data properly, you have the right to lodge a complaint with your local Data Protection Authority (DPA).

A list of EU supervisory authorities can be found here:
https://edpb.europa.eu/about-edpb/board/members_en

11. Data Security

We take appropriate technical and organizational measures to safeguard your personal data from unauthorized access, loss, or misuse. However, please note that no method of transmission over the Internet is completely secure, and we cannot guarantee absolute security.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business practices or legal requirements. The updated version will always be posted on this page with the revised “Last Updated” date.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at:

Vogue Voyage
Phone: 07481871029
Email: vogueevoyagee@gmail.com