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Terms & Conditions

Last Updated: [31/10/2025]

1. About Us

Vogue Voyage
Email: vogueevoyagee@gmail.com
Phone: 07481871029
Registered in: United Kingdom

Vogue Voyage operates as an online retailer and dropshipping business, offering a curated selection of home décor products to customers within the European Union.

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2. Eligibility

By using our Site, you confirm that you:

  • Are at least 18 years old, or have parental consent to use the Site.

  • Have the legal capacity to enter into binding contracts.

  • Will use this website only for lawful purposes.

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3. Products and Availability

We strive to display accurate information, descriptions, and images of our products. However:

  • Colors, textures, or materials may appear differently depending on your device’s display.

  • Product availability may change without notice due to supplier or inventory limitations.

  • We reserve the right to modify, suspend, or discontinue products at any time.

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4. Prices and Payment

All prices displayed on our Site are shown in GBP, inclusive of applicable taxes where required.
Shipping fees (if any) are calculated at checkout.

We accept the following payment methods:

  • PayPal

  • Credit and debit cards

  • Google Pay

  • Apple Pay

All payments are processed securely via trusted third-party payment providers. We do not store your full payment card details.

 

5. Order Process

  1. Select the desired products and add them to your cart.

  2. Review your order at checkout before submitting payment.

  3. Once payment is completed, you will receive an order confirmation email.

  4. When your order has been shipped, we will send a shipping confirmation email with tracking details (if available).

Your order is considered accepted once we send the order confirmation email. We reserve the right to cancel or refuse an order at our discretion (e.g., suspected fraud, payment issues, or stock unavailability).

 

6. Shipping and Delivery

We offer shipping across the European Union via third-party logistics and dropshipping suppliers.

Estimated delivery times:
Typically 3–21 business days, depending on the supplier, product, and destination.

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Please note:

  • Delivery times are estimates and not guaranteed.

  • Customs delays, public holidays, or other unforeseen factors may affect delivery.

  • We are not responsible for delays caused by shipping carriers or suppliers.

 

7. Returns and Refunds

We want you to be happy with your purchase.

You have the right to cancel your order within 14 days of receiving your goods, in accordance with EU consumer law. To exercise this right, please contact us at vogueevoyagee@gmail.com with your order details.

To qualify for a return:

  • The item must be unused, in its original condition, and in original packaging.

  • Certain items (e.g., customized or perishable products) may not be eligible for return.

Once your return is received and inspected, we will notify you and issue a refund to your original payment method (excluding shipping costs, unless the return is due to our error).

 

8. Cancellations

If you wish to cancel your order before it ships, please contact us as soon as possible at vogueevoyagee@gmail.com.

If your order has already been processed or shipped, it cannot be canceled and must be returned following our Returns Policy.

 

9. Product Warranty

Our products are supplied by third-party dropshipping partners. While we ensure quality and accuracy, we do not manufacture the products ourselves.

If an item is defective or damaged upon arrival, please contact us within 7 days of receipt with photos of the issue, and we will arrange a replacement or refund where appropriate.

 

10. Intellectual Property

All content on this Site — including images, designs, logos, text, graphics, and trademarks — is the intellectual property of Vogue Voyage or our licensors and suppliers.

You may not reproduce, modify, or distribute any part of the Site’s content without our written consent.

 

11. Limitation of Liability

To the maximum extent permitted by law:

  • We are not liable for any indirect, incidental, or consequential damages arising from the use or inability to use our products or website.

  • Our total liability for any claim shall not exceed the total amount you paid for the product in question.

  • We do not guarantee that the Site will be error-free, uninterrupted, or secure at all times.

Nothing in these Terms excludes or limits liability for death or personal injury caused by negligence, fraud, or any liability that cannot be excluded under applicable law.

 

12. Third-Party Services

Our Site uses third-party platforms and services, including:

  • Wix.com Ltd. for website hosting and security.

  • Payment processors such as PayPal, Google Pay, Apple Pay, and credit card gateways.

  • Dropshipping suppliers and logistics companies for order fulfillment.

These third parties operate under their own terms and privacy policies, which you should review before using their services.

 

13. Data Protection and Privacy

Your privacy is important to us.
All personal data collected through our Site is handled in accordance with our Privacy Policy and Cookie Policy, which comply with the GDPR and other applicable laws.

By using our Site, you consent to the collection and processing of your data as described in those policies.

 

14. International Data Transfers

As our store is hosted by Wix, and we use third-party service providers, your data may be transferred outside the European Economic Area (EEA).
Appropriate safeguards (such as Standard Contractual Clauses) are in place to protect your data in compliance with EU data protection laws.

 

15. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of United Kingdom, without regard to its conflict of law principles.

You agree that any disputes arising from or related to these Terms shall be subject to the exclusive jurisdiction of the courts of United Kingdom.

 

16. Changes to These Terms

We reserve the right to update or modify these Terms at any time. Any changes will take effect immediately upon posting on this page, with the revised “Last Updated” date.
It is your responsibility to review these Terms periodically for updates.

 

17. Contact Us

If you have any questions about these Terms & Conditions, please contact us at:

Vogue Voyage
Phone: 07481871029
Email: vogueevoyagee@gmail.com

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